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Your 24/7 Virtual Receptionist Solution Awaits

Aussie Front Desk provides professional virtual receptionist services to ensure your business never misses an opportunity, no matter the time of day.

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Google Rating

4.9

★★★★★

Working Days

Monday to Sunday

Phone No

0426275810

Our Comprehensive Service Offerings

Explore how our tailored services can help your business stay connected and efficient all day, every day.

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01. Call Answering

02. Voicemail Management

03. Appointment Scheduling

04. Customer Support

100%

Satisfaction Guarantee

Who We Are

Aussie Front Desk is committed to delivering exceptional virtual receptionist solutions that enable businesses to excel while we handle their communication needs.

Elevate Your Customer Service Today

Discover the benefits of partnering with Aussie Front Desk for seamless customer interactions and unmatched operational efficiency.

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Why Choose Us

01. Professional Team

02. Custom Solutions

03. 24/7 Availability

04. Enhanced Communication

Affordable Pricing Plans

Starter Plan
Perfect for Sole Traders & Small Businesses

$69 AUD/month

Includes:
Up to 25 answered calls per month
Professional Australian-based receptionists
Personalized business greeting
Voicemail-to-email delivery
Instant SMS & email notifications
Message taking and call logging
Business hours coverage (Mon–Fri)
Additional Calls: $2.95 per call

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Description :

Never miss an important call again. Our Starter Plan provides professional call answering and voicemail management, ensuring every customer receives a friendly and professional experience while you’re busy serving clients.

Growth Plan
Ideal for Growing Businesses

$179 AUD/month

Includes:
Up to 100 answered calls per month
Australian-based live receptionists
Custom call handling scripts
Call transfers to team members
Appointment booking support
CRM lead capture and message entry
Voicemail-to-email and SMS alerts
Extended business hours coverage
Basic customer support and enquiry handling
Additional Calls: $2.50 per call

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Description :

Premium Customer Care Plan
Complete Outsourced Reception & Customer Service

$499 AUD/month

Includes:
Up to 350 answered calls per month
Dedicated account manager
24/7 live answering service
Advanced call screening and routing
Appointment scheduling and calendar management
Customer service and support desk handling
Order processing and enquiry management
CRM integration
Priority message delivery
Overflow and after-hours support
Monthly performance reporting
Additional Calls: $1.95 per call

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Description:

A fully managed customer service solution for businesses that demand exceptional customer experiences. Our Premium Customer Care Plan provides around-the-clock support, lead capture, appointment management, and customer service, allowing your team to focus on growth while we handle every interaction professionally.

What Our Clients Say

★★★★★

Aussie Front Desk transformed our customer interaction experience! Their receptionists are professional and caring, making every call count.

— Laura Smith

★★★★★

Fantastic service with Aussie Front Desk! Our clients are happier, and we never miss an important call anymore.

— James Brown

★★★★★

The best decision we made was partnering with Aussie Front Desk. Their reliability is unmatched and truly supports our business growth.

— Emma Johnson

A diverse team of call center agents working together in a modern office setting.

Ready to Get Started?

Join us today and experience seamless communication that empowers your business to thrive.

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Phone No

9041726777

Address

117A Murray St, Tanunda SA 5352, Australia

Working Hours

24/7 Customer Support

We’re available anytime to assist you.